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Technical Support Services                                                                       email us Print
Simple, efficient & secure document management for the construction professional.™

Our web based product offers our community of construction professionals many advantages over traditional behind the firewall installed software, that requires upgrades, patches and expensive consultants and reliance on one company.

Our community of Users collaborates with us offering tips, ideas and suggestions that we carefully consider and research.

Moreover, we can say with pride, that every upgrade our team has developed the past six years contains features derived from our community.

Review our technical information and know that our web based product has supported more than 5500 projects encompassing millions of square feet and billions of dollars in construction projects.             Contact Us >

   User Information

Internet Explorer 7.0 best browser

Enable TRUSTED Sites

Accept Cookies our site  

Allow Pop UPS must be enabled    

Set TEMPORARY INTERNET files to 300MB

Add our site to your favorites  

Always check Outlook Junk Mail for emails 

Adobe Acrobat installed on your computer  

Contact your IT Group first if behind
Corporate FIREWALL

 

User Set-up and Training

Outline who will utilize the system

Establish access levels for each User    

Set-up User Names and Passwords 

Test all User Log-ins before 

Administrator training and then train users

 

Project and Subcontractors

Set-up new project per guidelines 

Review Subcontractor list prior to uploading

Sort all Subs by CSI Code

Email Subs to confirm registration notice 

Launch new project

 

Prints, Sketches, Notes and Addendums
Upload to your designated Plan Room

Select Private or Public Plan Room

Distribute Prints through us or your printer   

Enable Digital download feature for your Subs 

Track receipts and all questions quickly 

Continually distribute information as needed

 
Professional Services                                  Let our team of experienced professionals provide your company with remote or onsite services. Learn How >

Customer Service                                         Review our expert team and experience first hand quality service designed by industry pros for industry pros. Learn How >

Training Services                                  Enable your team quickly with our onsite or remote training designed to bring your team up quickly. Learn How >

Customer Service
8a-5p CST / Monday - Friday
Contact your designated CSR team leader  
Telephone or Email
Email questions 24/7  
Email responses within 2 hours
Emergency after hours service available
 
Upgrades, Back-up and System Maintenance
Quarterly scheduled upgrades
System maintenance after midnight  
Microsoft .Net platform enables data migration
Remote monitoring and back-up features
Latent CO-LO services in California and Illinois
99.9% uptime guarantee
Disaster Recovery Support provided

 

 

> General Contractor

> Developers/Owners

> Subcontractors

> Architects

> Government

> Services

> Manufacturing

 

WIN a new IPOD if PlansandSpecs selects your product suggestion!           WIN a new IPOD if we select your suggestion of a new way or  application the PlansandSpecs platform could be utilized for!

We select a new winner once every quarter, or four times per year. Contact Us Now and enter your suggestion and chance to win a new IPOD!

 


 

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